CLIENT SERVICE AGREEMENT

CLIENT SERVICE AGREEMENT Rooted Cleaning | Rooted Enterprises LLC Last Updated: June 3, 2026

1. PARTIES

This agreement is between Rooted Enterprises LLC, operating as Rooted Cleaning, located in Pendleton, South Carolina, and the client requesting services. By scheduling services with Rooted Cleaning you agree to the following terms.

2. SCOPE OF SERVICES

Services are customized to each home and confirmed at time of booking. This agreement does not commit either party to a fixed schedule or term. Services may be scheduled or discontinued at any time per our Cancellation Policy.

3. ACCESS TO HOME

Client agrees to provide safe and timely access to the property including entry codes, keys, secured pets, and alarm instructions. If we cannot access the home at the scheduled time a lockout fee may apply.

4. LIABILITY

Rooted Cleaning carries general liability insurance. We are not responsible for damage to fragile, antique, or undisclosed items. Any damage claims must be reported within 24 hours of service. Our total liability shall not exceed the cost of the service provided.

5. PAYMENT

Payment is due at time of service via Venmo or cash. Accounts past due more than 30 days may result in suspension of services.

6. SATISFACTION GUARANTEE

If you are not satisfied with any area we cleaned notify us within 24 hours and we will return to re-clean at no charge. This does not apply to pre-existing conditions or areas not included in the original scope.

7. CONDUCT & RIGHT TO REFUSE

Rooted Cleaning reserves the right to refuse or discontinue service for any lawful reason including unsafe conditions or abusive behavior toward our staff.

8. GOVERNING LAW

This agreement is governed by the laws of the State of South Carolina. Any disputes shall be resolved in Anderson County, South Carolina.

9. CONTACT

Rooted Enterprises LLC Pendleton, SC info@rootedcleaning.com 864 651 0284